Protecting Health & Decontamination

Protecting Health & Decontamination

To protect the health of building occupants and crews responding to water damage it is necessary to know the category of water involved. The source of the water, and appearance and odor will help in deciding into which category it belongs.

If the water is category 2 or 3, Environmental Health and Safety should be addressed. Crews should be instructed to avoid contact with contaminated materials, and wear appropriate personal protective equipment when direct contact is necessary. Appropriate equipment may include:

  • Respirator, additional organic vapor or other cartridges may be warranted
  • Protective clothing including boots and gloves
  • Eye protection.

When in the vicinity of category 2 or 3 water pay special attention to cuts, abrasions, and other wounds that break the skin and expose an individual to the potentially infectious organisms. It is important to advise building occupants of the risks, if any, and give them guidance on entering the area. Air handlers should be isolated or shut down if necessary and the area sealed to prevent the spread of contamination.

Removing Contamination

Once the flow of water is stopped and undamaged materials have been protected, remove the excess water and any contamination carried with the water. Pumping is the preferred method to remove large volumes of water. Where water depths prevent the use of pumps, wet vacuums are the next best choice. Mopping is a less effective method that is limited to relatively smooth, hard surfaces. With category 2 or 3 water it may be necessary to repeatedly flush the area with additional clean water to assist in the removal of contamination.
Once the contamination and excess water is removed, a decision can be made regarding the use of biocides as part of the clean-up and restoration process. Biocides are used to address microbial growth. The use of biocides may or may not be warranted. Biocides can slow microbial growth and aid in sanitizing contaminated materials, but they can also cause eye and respiratory irritation, and odor complaints with building occupants. Determining the proper application rate can be difficult. Refer to the product label for instructions for use and personal protection.

Who we are

Millennium Fire & Water Restoration LLC is a disaster restoration company based here in Jacksonville. No one in the industry has a better reputation, and if you give us the chance, we’ll show you why!

Types of Water Damage

Water damage in a building can be assigned into categories depending on its source, and level of chemical or biological contamination it contains.

Save time

Category 1 is classified as clean water from a sink overflow, broken water or steam line, or rainwater infiltration. Water in Category 1 represents the lowest health risk to building occupants and clean-up crews. Building materials and furnishings damaged by category 1 water have the best potential for being salvaged.

There is a 24 to 48 hour window of time for the response to damage from water in category 1. After this period of time, the amount of microbial growth begins to lower the water quality to that of category 2.

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Category 2 is water in the large range between absolutely clean and absolutely contaminated. This water has a significant degree of contamination due to its source, from microbial growth, or from contamination after the initial release.

Water in category 2 presents a higher risk of disease or infection to people who come into direct contact with the contaminated area. Because of the additional contaminant in the water, materials damaged by category 2 water are much more difficult to salvage.

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Category 3 is highly contaminated water from sewers, some rivers, seawater, and some surface water. This water will likely contain infectious viruses, bacteria, and parasites. It has the likelihood of causing disease or infection from direct or even indirect contact. This water may also contain toxic and allergenic materials.

What we do

Millennium Fire & Water Restoration LLC, we offer fire and water damage restoration and many other services that clean up your business after a disaster. We have a team of trained professionals who can come into your property and clean it up so that you can get back to business right away. From removing carpets and equipment to cleaning floors, walls and ceilings, we will make your business look like new again.
We do more than just assist those who have suffered a fire or flood, too. If your home was damaged during a construction job, we will help clean it up. We can also help with everything from odor removal to vandalism cleanup and sewage cleanup. It doesn’t matter how disgusting things are inside your property we can help! We will start by assessing the damage and telling you what items are salvageable. Then we will get to work immediately to prevent any further damage from taking place.

We do it all

We strive to provide people with “Disaster Recovery Anytime, Anywhere” and will work diligently on your behalf to get your business clean, regardless of the circumstances. There is no job that is too tough for us to handle, and we will restore your home to the way it was before you called us to work on it. Contact us today to get started.

Great people, better service

We handle a variety of claims caused by fire, flood, hurricane, tornadoes, and vandalism. Each Incident is different and understanding our clients need is our priority. We strive to exceed expectations while maintain open communication. Many who have worked with us in the past have commented on our willingness to share our information. We at Millennium Fire & Water Restoration LLC ensure that all parties involved in the claim know what is going on from the beginning to the end of each and every project. Millennium Fire & Water Restoration LLC employs specialists in the field of restoration combined centuries of experience help us to understand the industry and the needs of our clients.


Got a question? We’re here to help.

Does Millennium Fire & Water Restoration LLC own its own equipment?

You bet we do! Unlike many of our competitors who rent their equipment, we have invested millions of dollars into our equipment inventory. This ensures that we have the right equipment when it matters the most, “when you need us”!

Can I contact Millennium Fire & Water Restoration LLC at night or on the weekend?

We are available 24/7. Simply call us at 904-662-9609

What sets Millennium Fire & Water Restoration LLC apart from other restoration companies?

There are many things that set us apart from our competitors. We specialize in and handle only commercial projects. We are not franchised which provides better control the quality of our services.

Does Millennium Fire & Water Restoration LLC offer an emergency response plan?

Yes we do. Rather than simply reacting to disaster situations, most risk managers prefer taking proactive measures to establish a relationship with an experienced restoration company. By enrolling in our Emergency Response Plan, your business will receive the benefit of years of experience in reducing the impact of any natural or man made disaster. Your business will be receiving the backing of a leader in water and fire damage response that can help you get your business back in working order when disaster strikes. Utilization of our Emergency Response Plan will greatly reduce your business interruption following any water or fire damage incident at your location. Contact us today for more information about this program.

What is the difference between emergency management and disaster recovery?

Emergency management is the managerial function charged with creating the framework within which communities reduce vulnerability to hazards and cope with disasters. So, in comparison to disaster recovery, this refers to the coordination and management of resources and responsibilities pertaining to the mitigation of, preparedness for, response to, and recovery from an emergency.

Disaster recovery focuses more solely on recovery. Disaster recovery involves a set of policies, tools and procedures to enable the recovery or continuation of vital technology infrastructure and systems following a natural or human-induced disaster. You can think of disaster recovery as the plan set in place to recover assets and infrastructure so life can return to normal. Here at Millennium Fire & Water Restoration LLC, we provide expert emergency management and disaster recovery.

How can I contact you?

We would love to hear from you! If you need immediate attention to your inquiry, call us at 904-662-9609. Or, you can send us a message by clicking on the “Contact Us” page. We look forward to speaking with you!